Shipping policy

Processing Times
All orders are processed within 1 to 3 business days after purchase.
Orders placed on weekends will be processed on the following Monday or Tuesday, depending on order volume.
Once your order has shipped, you will receive a confirmation email with tracking details.

Please note that courier tracking updates may take 1–3 business days to reflect.

Shipping Rates & Delivery Times

United States (USA)
Delivery Time: 8 to 10 business days
Shipping Fee: $8 USD (flat rate)
Free Shipping: On orders over $100 USD

United Arab Emirates (UAE)
Delivery Time: 4 to 6 business days
Shipping Fee: $5 USD (flat rate)
Free Shipping: On orders over $100 USD

Note: All orders are shipped from our India warehouse. Some international shipments may experience customs-related delays that are outside our control.

Customs and Duties

We ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the price of the product so there will be no hidden fees when your order arrives at your destination.

Note that duties and taxes are non-refundable.


Important Notes
Estimated Delivery: Delivery timelines are estimates only and may be affected by factors such as customs clearance, weather, courier delays, weekends, or public holidays.

Free Shipping Eligibility: Calculated after any discounts are applied and may vary by region.

Incorrect Address: Please double-check your shipping information before completing your order. We are not responsible for lost or delayed shipments due to incomplete or incorrect addresses provided by the customer.

Failed Delivery
In case your order cannot be delivered:
Re-Delivery Attempts: We may be able to coordinate a re-delivery depending on the courier’s policy and availability.

Additional Fees: If delivery failure is due to reasons within your control (e.g., wrong address or unavailability to receive the package), re-delivery fees may apply, as determined by the courier.

Your Responsibility: Please ensure someone is available at the delivery address to receive the package on the estimated delivery date.

Tracking Information
Once your order has shipped, you’ll receive a tracking email. Kindly allow 1–3 business days for the tracking link to display updates.

Customer Support
For any shipping-related questions or concerns, feel free to contact us:
Email: hello@exhalelabel.com

For order-specific issues or other queries, email us at hello@exhalelabel.com