Privacy policy
Last updated: [July 31, 2025]
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from exhalelabel.shop (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also gather information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using technologies such as:
Cookies – Small data files placed on your device or computer. Learn more allaboutcookies.org
Log files – These track actions on the Site and collect data such as your IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – Electronic files used to record browsing behavior.
When you make or attempt to make a purchase, we collect personal details such as:
- Name
- Billing and shipping address
- Payment information
- Email address
- Phone number
We refer to this as “Order Information.”
“Personal Information” in this policy includes both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information to:
- Process and fulfill your order
- Handle payment and shipping
- Provide order confirmations, receipts, and updates
- Screen orders for fraud or risk
- Communicate with you
- Send marketing communications (if you've opted in)
We use Device Information to:
- Improve and optimize our Site (e.g., analytics on how users browse)
- Monitor for potential fraud and security risks
- Deliver relevant ads or retargeting campaigns (see “Behavioral Advertising”)
With your permission, we may also send you email or SMS updates about new products, sales, or other promotions. You can unsubscribe at any time.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us operate the Site, process payments, and analyze data. For example:
Shopify powers our store – Shopify Privacy Policy
Google Analytics helps us understand customer behavior – Google Privacy Policy
Do Not Track
Please note that we do not change our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.
Your Rights (International Users)
If you are a resident of the European Economic Area (EEA), UK, or other regions with data protection laws, you have rights including:
- Access to personal data we hold about you
- Correction, updating, or deletion of your data
- Objecting to or restricting data processing
Data portability
To exercise these rights, contact us at the email below. Please note that we may transfer your information outside your region, including to servers in the United States, Canada, or other jurisdictions with different data protection laws.
Data Retention
We retain your Order Information unless and until you ask us to delete it. You may request deletion by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable regulations. Updates will be posted on this page with the revised “Last updated” date.
Contact Us
For questions about this Privacy Policy, your personal information, or if you’d like to file a complaint or request access, please contact us at:
Email: hello@exhalelabel.com
