We get it — returns are a pain. But here’s the deal:
All orders placed are non-returnable and non-exchangeable.
Because we ship globally and work with a small team across borders, handling returns just isn’t logistically possible right now. We hope you understand.
Why No Returns?
Our pieces are made with care and shipped from our international warehouse — coordinating returns and exchanges across countries gets tricky fast. So to keep things simple and sustainable for both of us, we don’t offer returns or exchanges at this time.
Order Cancellation Policy
Once your order is placed, it goes straight into motion — which means we’re unable to cancel or make changes after it’s confirmed.
We know things happen, but because each piece is made and packed with care (often internationally), cancellations just aren’t possible at this time.
Have a question before placing an order?
Email us at hello@exhalelabel.com — we’re happy to help you decide before you hit “buy.”
Sizing Help
The good news: most of our products are free of rigid sizing and designed to be easy to wear across different bodies. We also include detailed fit guidance on every product page to help you pick the right size.
Still unsure?
Please reach out before you order — our team is here to help you get it right the first time. Email us anytime at hello@exhalelabel.com.
Thanks for Understanding
We’re a small, growing brand — and your support means the world. We’re doing our best to keep things human, fair, and as smooth as possible.
Lost/Stolen Packages
Check your tracking info here anytime.
If your order is marked “delivered” but you haven’t received it, please report it to us within 2 weeks of the delivery date at hello@exhalelabel.com.
If the shipping address was entered correctly, we unfortunately can’t take responsibility for lost or stolen packages once they’ve been marked as delivered.
Thanks for understanding!